Operations desk / Contact

Send a message to operations.

Tell us what you were trying to do, your simulator version and your cockpit setup. We aim to answer support messages within two business days.

Direct support

A real route to a real answer.

Every ticket receives a reference number. Include the exact error and connection mode so we can reproduce the operation.

Include when relevant
  • MSFS 2020 or 2024
  • Same-PC, Bridge or console manual mode
  • Windows or macOS version
  • Error text and the step that failed
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